Markas L. Williams

Experience

IT Specialist-Systems Administrator | Self-Employed - 2022-2024

• Led the deployment of a scalable Microsoft-based cloud infrastructure for a custom-built home lab, achieving a 25% increase in system efficiency. Demonstrated expertise in optimizing, maintaining, and managing cloud systems. Proficient in designing, building, and managing highly available Azure core services, including virtual machines, network security groups, storage solutions, load balancing, and virtual networks, utilizing cloud technologies to enhance performance and reliability.
• Configured and reinforced Microsoft Defender for 5-10 users, significantly reducing malware threats by overseeing and managing firewalls, network performance, and secure network connections. Implemented robust security measures to enhance system protection and maintain optimal network operations improving security measures by 95%.
• Well-versed in managing Azure Active Directory environments with a focus on configuring role-based access control (RBAC) and implementing advanced identity protection measures for user groups of up to 25 members. Successfully ensured the seamless onboarding and tracking of all business clients, achieving 100% identification and compliance.
• Skilled in VMware/Linux administration, including server setup, system automation, and Bash scripting. Deployed and managed VMware environments, enhancing resource allocation and increasing efficiency by 50%.
• Awareness of Azure service level agreements (SLAs), service health, and security, compliance, and identity tools.

Senior Program Manager | U.S Air Force - 2014-2022

• Lead manager of all Non-Destructive Testing Technology (NDT) operations, systems, and testing in support of the 6th Air Mobility Wing while being proficient in Windows 365 Suite Word, Excel, PowerPoint, ACCESS Online, and SharePoint, utilizing cloud services. Provided top-level leadership to technicians regarding inspections, laboratory, and facilities support equipment worth over $1.4 Million.
• Collaborated with external cross-functional teams to streamline program information flow, utilizing the Microsoft exchange/O365 suite resulting in a 25% productivity boost and a 50% decrease in redundancy.
• IT Asset Installation and maintenance manager for the organizational unit, ensuring 100% inventory control of 106 assets worth $125, 000 for over 300 users, maintain documentation for SOP's and training manuals.
• Showcased exceptional technical expertise while deployed overseas, by engineering a detailed LAN/WAN plan, restoring $52,000 worth of unserviceable laptops, ensuring 145 personnel had access to up-to-date technical data.
• Maintained scheduled maintenance and created documentation policies, procedures, and processes; demonstrated skill and knowledge in key inspection codes, standards, and other contractual documents that control technical systems to meet deadlines.